Terms and Conditions

Last updated: June 06, 2026

BY VISITING www.kintsugicanvas.com OR BY PURCHASING PRODUCTS FROM www.kintsugicanvas.com, YOU ARE CONSENTING TO THESE TERMS AND CONDITIONS.

1. General

This website (the "Website") is owned and operated by Kintsugi Canvas LLC ("we," "us," or "our"). By using the Website, you agree to be bound by these Terms and Conditions and to use the Website in accordance with these Terms and Conditions and our Privacy Policy.

We reserve the right to change these Terms and Conditions at any time, in which case we will post the revised Terms on this page and update the "Last updated" date. By continuing to use the Website after any changes, you accept the updated Terms.

2. Products and Services

Digital Products
We sell digital educational products, including online video courses, digital guides, and downloadable materials. All products are delivered electronically. There are no physical shipments.

Course Access
Upon purchase, you receive:

• Immediate access to all course materials
• Lifetime access to the course you purchased
• Access to any updates we make to the course

Format and Compatibility
Course materials are delivered as streaming video and may include downloadable resources (PDF, image files). Access requires a stable internet connection and a compatible device (computer, tablet, or smartphone) with a modern web browser.

We are not responsible for technical issues on your end, including internet connectivity, device compatibility, or software changes by third parties that may affect access to course materials. We do not guarantee that course materials will be compatible with all devices or software versions indefinitely.

3. Pricing and Payment

Pricing

All prices are displayed in the currency shown at checkout. Prices may change at any time without notice. The current price at the time of your purchase is the price you pay.

Promotional Pricing

We may offer promotional, introductory, or limited-time pricing (such as beta pricing, launch discounts, or special offers). Promotional pricing is not guaranteed to be available in the future. If you purchase at a promotional price, that is the price you pay — we will not charge you more later.


Payment Processing

Payments are processed through Stripe, which acts as the payment processor for all transactions. We do not see, handle, or store your credit card or payment details. Your bank or credit card statement may show "Stripe" or a similar descriptor.

Accepted Payment Methods

- Credit and debit cards (Visa, Mastercard, American Express)

- PayPal (if available at checkout)

- Other methods available through the payment processor

Currency

Prices are charged in the currency displayed at checkout. Your bank may apply its own currency conversion fees.

Taxes

The price displayed at checkout is the total price you pay. You may be responsible for any local taxes, duties, or VAT applicable in your country of residence — please check with your local tax authority if you are unsure.

4. Refund Policy

90-Day Money-Back Guarantee
We offer a 90-day money-back guarantee on all purchases. If you are not satisfied with the course for any reason, you may request a full refund within 90 days of purchase

How to Request a Refund
Email [email protected] with:

• Your name
• The email address used for purchase
• Reason for refund (optional)

We will process your refund within 24 hours. Refunds are issued to the original payment method.

No Questions Asked
We honour all refund requests within the 90-day period. You do not need to provide a reason.

Access After Refund
Upon issuing a refund, your access to the course and all associated materials will be revoked. You agree to delete any downloaded resources upon receiving a refund.

After 90 Days
Refund requests made after 90 days will be considered on a case-by-case basis at our discretion.

EU Consumers
If you are located in the European Union, you acknowledge that by purchasing a digital product and receiving immediate access, you agree to waive the 14-day statutory withdrawal right under the EU Consumer Rights Directive. However, our voluntary 90-day money-back guarantee still applies and exceeds this statutory period.

Indian Consumers
If you are located in India, your rights under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020 are fully preserved. Our 90-day money-back guarantee exceeds the minimum requirements under Indian consumer protection law. You may also file a complaint with the appropriate Consumer Disputes Redressal Commission if you are unsatisfied with our grievance resolution.

5. Intellectual Property

Our Content

All course materials — including videos, written content, images, downloadable resources, and the overall course structure — are owned by Kintsugi Canvas LLC and protected by copyright law. All rights are reserved.

Your License

Upon purchase, you receive a personal, non-transferable, non-exclusive license to:

- Access and view the course materials for your personal use

- Download any provided resources for your personal use

- Use the techniques and skills you learn for your own personal or commercial art projects

This is a license to use — not a transfer of ownership. You do not own any course materials.

Restrictions

You may NOT:

- Share your account or login credentials with anyone

- Copy, reproduce, or distribute course materials in any form

- Resell, redistribute, or sublicense any course content

- Upload course materials to any file-sharing service, social media platform, or website

- Create derivative works based on course materials for distribution

- Use course content to create a competing product or course

- Screen-record, download, or otherwise capture video content beyond what is provided for download

Violation of these restrictions may result in immediate termination of your access without refund.

Your Content

If you submit any material to us (including testimonials, reviews, comments, artwork photos, or social media posts mentioning our course), you grant us a royalty-free, perpetual, non-exclusive, worldwide license to use, display, reproduce, and share that material for marketing and promotional purposes. We may identify you by name or username in connection with your submission.

6. User Conduct

You agree to:

• Provide accurate information when making a purchase
• Use the Website and course materials lawfully
• Not attempt to hack, disrupt, or exploit any of our systems
• Not engage in any activity that could harm us, the Website, or other users
• Maintain the confidentiality of your account credentials

You are responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorised use of your account.

7. Disclaimers

Educational Content Only
Our course is for educational and informational purposes only. It does not constitute professional advice of any kind.

No Guaranteed Results
We do not guarantee that you will achieve any particular result from taking the course. Learning to draw requires practice, patience, and individual effort. Your results will depend on your effort, materials, and personal circumstances.

Drawing is a skill that develops differently for each individual. The course provides instruction and guidance, but your outcomes are your own responsibility.

Testimonials
Any testimonials, examples, or student artwork shown on the Website are for illustrative purposes only. They represent what is possible and are not intended to guarantee that you will achieve the same or similar results.

"As Is"
Our products and Website are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

We do not warrant that:

• The course will meet your specific expectations
• The Website will be uninterrupted or error-free
• Any defects will be corrected
• The Website or its servers are free of viruses or harmful components

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or course, including but not limited to loss of data, profits, or business opportunities.
• Our total liability to you for any claim arising from these Terms or your use of the Website or course shall not exceed the total amount you paid for the product.
• We are not responsible for any damages resulting from your reliance on information provided in the course.

This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

9. Indemnification

You agree to indemnify and hold harmless Kintsugi Canvas LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

- Your use of the Website or course materials

- Your violation of these Terms

- Your violation of any third-party rights

- Any content you submit to us

10. Chargebacks

Since you have agreed to these Terms and our clear refund policy prior to purchase, we do not tolerate fraudulent chargebacks.

If you are dissatisfied with your purchase, please contact us at [email protected] to request a refund under our 90-day guarantee. We respond within 24 hours.

If a chargeback is filed instead of contacting us for a legitimate refund, we reserve the right to:

• Dispute the chargeback with your payment provider
• Immediately terminate your course access
• Pursue recovery of the disputed amount plus any chargeback fees incurred

11. Account Termination

We may terminate or suspend your access to the course and Website if you:

• Violate these Terms and Conditions
• Engage in fraudulent activity
• Share, copy, or distribute course content without permission
• File a fraudulent chargeback

In the event of termination for cause, you are not entitled to a refund.

12. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for:

• The content of external sites
• The privacy practices of external sites
• Any transactions you conduct with external sites

We strongly advise you to review the terms and privacy policies of any third-party site you visit.

13. Third-Party Platforms

Our Website, advertising, and course delivery involve the following third-party platforms and services. Your use of our products may also be subject to their respective terms:

- Stripe — payment processing (Stripe Terms: https://stripe.com/legal)

- GoHighLevel (HighLevel Inc.) — website, checkout, email, and course hosting and delivery (GoHighLevel Terms: https://www.gohighlevel.com/terms-of-service)

- Meta (Facebook/Instagram) — advertising (Meta Terms: https://www.facebook.com/terms.php)

- Deadline Funnel — countdown timer service

This Website is not sponsored, administered, or associated with Meta Platforms, Inc. (Facebook/Instagram) or any of the third-party platforms listed above.

14. Privacy

We collect and process personal data in accordance with our Privacy Policy, which is available at Privacy Policy. By using our Website and purchasing our products, you consent to the data practices described in our Privacy Policy.

15. Governing Law and Disputes

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, United States.

For EU/UK consumers: You retain all rights under EU and UK consumer protection law, including the right to pursue claims in your local courts. Nothing in these Terms limits your statutory rights as a consumer.

For Australian consumers: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

16. Grievance Redressal

For any complaints or concerns regarding the Website, course content, refunds, or data processing, you may contact:

Grievance Officer, Kintsugi Canvas LLC

Email: [email protected]

We will acknowledge your complaint within 48 hours and endeavour to resolve it within 30 days from the date of receipt.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Kintsugi Canvas LLC regarding your use of the Website and purchase of our products. They supersede any prior agreements or understandings.

19. Contact Us

For any questions about these Terms:

Email: [email protected]

Kintsugi Canvas LLC

1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, US